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Using Service Design to Create Service Capital

I have been working on developing my thinking on Service Capital and just today thought I would publish on Slideshare a brief few slides on what it is, how companies generate and maintain it. I am half way through a fuller white paper on Service Capital, but thought I would starting putting it out there as a means to drive me to work harder on it. The reason I have been working on it, is that I believe Service Design in my opinion would benefit from more accountability, transparency and publishable results driven culture.

You can see the Slideshare presentation here.

Let me know what you think.

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