Damian Kernahan
Founder of Million Dollar Practice
Damian Kernahan leads Million Dollar Practice, helping independent Australian dental practice owners get more from the patients, team and systems they already have.
From customer experience to practice growth
Damian is a founder of Proto Partners. His background spans customer experience, service design and business improvement. He has discussed that work with Alan Kohler on Talking Business and served on the Service Design jury for the 2011 Core77 Design Awards.
Million Dollar Practice applies that perspective to the routines that shape a dental business: how patients book, understand their next step, return for care and move through the practice. The aim is to identify the priority, help the team act on it and build the ability to keep improving.
Before you buy more, make more of what you've already got
Damian's focus is the opportunity inside the practice an owner has already built. Practice Growth Intelligence connects patient feedback, team insight and practice numbers. Practice Intelligence turns that approach into an assessment and a practical starting point.
Build capability your team can keep
The Million Dollar Practice program identifies the top three priorities, then implements them one at a time in 60-day sprints, with practical playbooks and a clear measure. Coaching supports implementation. The long-term aim is a team that can run the improvements with less outside advice.