The smarter way to grow your dental practice
We help you prioritise which patient initiatives will drive revenue…before you invest.
Running a practice has never been about a lack of effort. It just felt expensive. More staff, more hours, more stress and still the numbers didn’t shift. That’s why so many clinics stalled in survival mode.
But the truth is, growth wasn’t expensive.
It was just hard.
Systems were messy. Context was missing. Signals were buried.
Now they’re not. Its time Dental was done Differently.
You no longer need to choose between Clincial excellence and Profitability.
Turn patient experience fixes into growth, faster than you thought possible.
How we can help
Simple, Flexible Pricing
We keep it straightforward. Our consulting is $100 an hour.
No packages, no lock-ins, no surprises.
You can bring us in for as little or as much time as you need each month, whether that’s a couple of focused hours to solve a problem, or ongoing support to keep your practice moving forward.
Your clinic, your pace, your budget.
[Start With a Free Assessment]
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Stop guessing. Our patient experience strategy consulting gives you the frameworks and roadmap to align with business goals, drive measurable results and build loyalty.
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Equip your teams with the skills and confidence to deliver seamless patient experiences. Our training and capability programs turn theory into practice, driving cultural change and measurable growth.
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Go beyond traditional approaches. Our Patient experience design approach uses research, journey mapping, and service design to create seamless, human-centred experiences that inspire loyalty and growth.
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Patient-centric practices are more profitable and resilient. We help you think up new ideas, implement smart KPI’s and embed a culture where every decision supports your Patient experience strategy.
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Bridge the gap between Patient promise and delivery. Our digital Patient experience optimisation improves digital maturity, loyalty, and revenue across every touchpoint.
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Turn Patient data into actionable insight. Our Patient research and insight consulting reveals unmet needs, reduces risk, and ensures strategies are evidence-based.
Support That Solves the Struggles You Know Too Well
If you’re like most practice owners we meet, you’re battling flat’ish revenue, shrinking margins and uncertainty over where to invest to grow your clinic safely.
The Proto team showed us exactly where money was leaking and how to fix it. Within months, our margins were stronger and the staff finally felt like the systems worked for them, not against them.”
Principal Dentist
Sydney
“I thought we’d just get a report, but what we got was a partner. They coached our team through every change, kept us accountable and the results showed up faster than I expected.”
Practice Owner
Central Coast
“For years we were stuck at much the the same revenue level. Proto helped us lift case acceptance, smooth out our bookings, and build confidence with patients. We finally feel like we’re growing again.”
Practice Manager
Melbourne
Services
Practice Strategy & Growth
SShape a clear plan for your clinic’s future. We help you define priorities, align your team, and build a growth roadmap that lifts revenue, margins and patient loyalty.
Training & Capability
Equip your team with the confidence and tools to deliver patient, first care every day. We coach staff on case acceptance, communication and service deliver building skills that stick.
Patient Experience & Journey Design
Transform the way patients feel from first enquiry to aftercare. Using proven CX frameworks, we redesign journeys that dissolve anxiety, increase case acceptance and boost referrals.
Embedding Systems & Execution
Turn insights into action. We install the systems and rhythms your practice needs — scheduling, reporting, pricing and team accountability — so improvements last and performance keeps climbing.
Accelerate new patient flow and retention with smart digital systems.
Accelerate new patient flow and retention with smart digital systems. From SEO and reviews to online booking and automated recalls, we connect digital touchpoints directly to measurable growth.
We turn practice insights into predictable revenue growth.
We work with your team to implement:
Practice performance diagnosis that pinpoints your biggest leaks in revenue, margins and patient retention.
Predictive growth modelling that shows the financial impact of fixing case acceptance, pricing and scheduling gaps.
Implementation roadmaps that deliver quick wins to self-fund long-term transformation.
…so you can stop guessing, plug leaks and invest only in changes that measurably grow your practice.
Best for: Owners of sub-$1M practices who want to turn patient and practice insights into financial returns within 90 days..
Hi! We’re Proto Dental Consulting. 👋
We’ve taken almost 20 years of customer-experience consulting for major brands and applied it inside dental practices proving that CX isn’t a “nice-to-have”, it’s the lifeblood of growth.
As a specialised dental growth and optimisation firm, we help practice owners move from flatlining to thriving by:
Pinpointing which changes will actually deliver measurable revenue and margin growth
Eliminating the 10–15% profit leakage caused by weak systems and missed case acceptance
Accelerating time-to-growth by focusing only on the highest-impact improvements
Delivering 25–40% higher ROI on every operational and patient-experience initiative
Turning practice insights into predictable revenue growth is what we do best.