our partners
proto partners is considered Australia's leading Service Design consultancy, having established the first Service Design practice in Australia and taken the lead on educating and showing innovative organisations how to convert a better service experience for their customers into increased demand.
We believe it is better to see once than hear something a hundred times, so we spend most of our time with the people who know the most about how your company does and doesn't work - your customers.
Damian Kernahan
Founding Partner
Damian is considered Australia's leading expert on Service Design having worked with blue chip companies both here and overseas on how to harness the natural power of design to create service experiences customers love.
Angelo Lo Certo
Commercial Strategy Partner
Angelo brings extensive commercial expertise to proto partners having management and marketing success at 3M, Apple and Intel in Australia and abroad; coupled with experience of private equity with The Carlyle Group.
Deborah Kneeshaw
Design Thinking Partner
Deborah pioneered the use of design thinking as a strategic business tool in Australia. Her training programs have helped over 200 business leaders use design thinking to create outstanding products, services and strategy.
Kara Weaving
Project Manager
Kara brings enormous depth of experience having worked in senior roles across the USA & Australia. Having worked for E&Y, PWC and Fosters Group, she brings significant commercial & project management expertise.
Tiia Metzke
Design Intern
Tiia is currently undertaking her final year of a Bachelor of Visual Communications, with a focus in Design and works part-time with Proto Partners to bring tangibility to intangible service ideas.
Mobile Experience
Mobile Service Design
Co-founded by Rod Farmer and Oliver Weidlich, Mobile Experience is a User Experience consultancy specialising in Mobile Research, Strategy and Design.
